As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a...

For the purposes of this simulation, you are a senior product line manager of women's apparel for Zenith Athletics – a national manufacturer of athletic gear and clothing.When an ambitious subordinate...

In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains—one a...

This content is replaced by "Emotional Intelligence at Work Simulation", Simulation ID: COMM009A.Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal,...

Generally taken near the end of a program, Final Exam: Business Writing Essentials enables the learner to test their knowledge in a testing environment. Target...

You're the special events coordinator at Eagle Hotel & Resort. Your job involves booking and coordinating events at the hotel such as weddings, banquets, family reunions, product launches, awards...

Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as...

This content is replaced by the course "Effective Intergender Relationships", Course ID: comm_12_a03_bs_enus Guess what. Men and women are different. Socially, the differences offer an attractive...

Interpersonal communication is an essential skill for the modern worker. Rarely does an employee work in complete isolation. People interact with customers, peers, teams, managers, and executives....

This content is replaced by the course "Communicating to Get Results " , Course ID: comm_13_a05_bs_enus. When you want something done, you have to either do it yourself or see to it that someone else...

This content is replaced by the course "Communication Business Etiquette" , Course ID: comm_11_a02_bs_enus. "How's it going?" Is this an appropriate greeting in today's corporate workplace? How about...

Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar...

Effective communication is a critical skill in today's business environment. People are expected to communicate with colleagues, customers, and management. To do this, employees need to understand the...

Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the...

It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to...

Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This...

There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of...

Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for...

Do you grind your teeth in frustration each time you have to work closely with someone who drives you batty? Do you have to put up with difficult people at work on a regular basis? Has your physician...

In certain settings, jesters and gossips can be quite entertaining. However, at the office or on a regular basis, they are not amusing. In fact, their habits can be quite destructive. If you've had it...